Faq

KloudArchive, safe and reliable, allows you to store and organize all of the documents of your clients, according to the Italian law in force. No more need of printed documents and photocopies, no more dusty binders and catalogs, and no more wasted space in your office.
Only you and your client will be able to access to the digital archive, anywhere you are, without the need of bringing or taking paper documents, invoices, registries, etc, and no more loss of documents.

The KloudArchive team will take care of the documents of your clients like their own: digital signature, time stamp and other legal obligations will be carry out by us. It’s all included in the monthly fee, as long as you want to.

AAll of your documents will be handy available: you will be able to search, visualize and send them via email or, if you want, print them.

Your clients will only need to upload their documents (in PDF format), ordered by category. KloudArchive will organize all of the documents in monthly and annual archives, and you will be sure that they will be there and always available.

Did you ever waste your time because of a lost document in your archive? With KloudArchive it’s impossible to lose documents! You only need few seconds to search and find them, anytime and anywhere you are.

KloudArchive is useful for you and for all of the accountants.
The client will share his digital archive with you and you will be able to access to his documents (invoices, registries, etc.) in few clicks, anytime you want and anywhere you are. The client will be sure that all of his documents are safe, ordered and always available.
Only you are allowed to cancel the service.

Have you ever wondered how much time you waste on bringing or taking documents? Have you ever call your client saying “Please bring that document to me within… or it won’t be possible to close the procedure”? If not, please write us and let us know!

KloudArchive is compliant to the Italian law in force for digital document preservation.
The fiscal inspector will be able to access to your digital archive on your computer, and check all of your documents. He will be able to save a digital copy of each document or print it, and to read the “Preservation Manual” which is available and printable.

If you decide that you no longer want to use KloudArchive, you only have not to pay the service license fee.
On the expiration date KloudArchive will suggest you to copy and save the archive of your clients on your computer, or on the clients’ ones, within six solar months from the expiration date. After this period, the digital archive will be erased definitively.

Your client only need to enter the application menu, go to “modify password” and change the email address of your office.
You will receive an email immediately that warn you about his decision and the fact that your access credentials to his digital archive have been removed.

Your client only need to enter the application menu, go to “modify password” and change the email address of the fiscal accountant.
You will receive an email immediately that warn you about his decision and the fact that your access credentials have been removed. In the same way, the client will be able to give the authorization to the new accountant, who will receive a welcome email with the personal credentials to access to KloudArchive and to the digital archive of the client.

You should be supposed to think that both are going to have an excellent perception of the activity you’ve done, don’t you??

Yes, they are. KloudArchive is stored and made safe constantly in two different italian “Data Center”, more than 250km far from each other.
When you upload any document, KloudArchive duplicates it and makes it safe immediately in order to guarantee the highest level of safety and reliability, even in case of natural disaster.

Once all of the documents of your clients have been removed from KloudArchive, we will let them know by sending them an email. The cancellation of your documents will be done in safety and it’s not possible to stop or undo it.